Equipment Finance Sales Coordinator - Team Lead at Huntington National Bank, Chicago, IL

Accountable for the overall management and coordination of transactions between the Equipment Finance Operations Group, the sales force, the customer, bank personnel, management and technical resources.  Manage the processing of all transaction types from initiation to booking and funding.  Provide technical guidance, direction and mentoring to a team of Sales Coordinators and/or Senior Sales Coordinators.  Provide welcoming, world class service to both customers and colleagues.

• Manage tactical deployment of sales support resources to ensure transactions are appropriately managed and colleagues have the requisite training and experience to handle their assignments.
• Monitor team member workflow to ensure that all resources are used efficiently.
• Review team member output to ensure accuracy and identify coaching situations.
• Provide resources to sales support team relating to facilitating the documentation and management of transactions.
• Audit transaction specific information – including, but not limited to, pricing and transaction structure, compliance with credit write ups and tax implications for adherence to policies, procedures and product guidelines.
• Provide accurate and complete quality control information to management for use in monitoring and evaluating performance.
• Coordinate and close, as well as provide guidance and monitor the preparation of transactions of others, ensuring that documents are appropriate to the transaction, protect the bank’s interest, secure our collateral and incorporate any negotiated language.
• Work with equipment vendors to ensure accurate and timely ordering of equipment and payment of vendor invoices.
• Participate in and provide support in the documentation negotiation process between the business unit, customers, bank colleagues, credit personnel, operations and legal.  Provide recommendations regarding negotiated items and ensure that agreed upon and appropriate modifications are made to documentation. 
• Ensures that any non-standard servicing related to changes in documentation or use of non-standard documents is noted in the booking process to ensure ongoing servicing accuracy.
• Provide monthly reporting to include data on closed volume, quality control results and exception data as well as other information that may be required by management.
• Responsible for routine training of Sales Coordinators and/or Senior Sales Coordinators on transaction related issues, ensuring elevation to the Operations Manager of specific developmental needs that can improve individual performance and the overall performance of the unit, as well as the Operations area.
• Facilitate and contribute to the process of continuous improvement by making process  enhancement recommendations, assisting in procedure development and identifying gaps that impact effectiveness and productivity. 
• Prepare and update training materials for the Sales Coordinator and Senior Sales Coordinator roles.
• Provide backup resource for management of the operations group.
• Provide periodic written recommendations and feedback to the Operations Manager regarding the job performance of Sales Coordinators and/or Senior Sales Coordinators within the team, as well as assisting in the hiring and selection processes.
• Analyze transaction specific information – including, but not limited to, pricing and transaction structure, compliance with collateral evaluations, compliance with credit write-ups and tax implications.
• Responsible for transaction preparation including re-pricing, obtaining aggregate equipment costs and adjusting for tax implications.
• Preparation of lease and loan documentation ensuring that all documents are appropriate for transaction, protecting the bank from risk and incorporating any negotiated language.
• Work with syndications group to ensure that contracts are complete and gathering data related to contracts and/or portfolios to sell to other lending sources.
• Create ad-hoc reports needed by the team or by management.   
• Coordinate with customer and sales to ensure accurate and timely closing.
• Review documentation upon return from customer to ensure proper execution and receipt of any ancillary documents requested from customer.
• Process contract to equipment finance accounting/customer service system.
• Provide complete and accurate funding information to the accounting group for funding.
• Ensure that team goals are achieved and assist in meeting business unit goals, specifically targeting tracking and clearing of contract related exceptions and quality of closed transactions.
• Ensure that any contract related exceptions are completely and accurately documented for the team.
• Other duties and special projects as assigned.

 

Basic requirements:

 

• Bachelor’s degree in Business, Finance or Economics or equivalent knowledge/experience related to equipment financing
• Minimum 5 years experience in the financing industry that includes both loan and lease origination and documentation processes
• Working knowledge of leasing and loan products and structures.
• Demonstrated leadership experience by having provided coaching, skill development, and feedback to team members.  

 

Other Traits, Characteristics and Experience:

 

• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
• Ability to develop working relationships with individuals at all levels of an organization.
• Strong organizational details with attention to detail.
• Working knowledge of Microsoft Office

 

Salary Grade 71

EOE M/F/D/V

Huntington does not accept solicitations from Third Party Recruiters